If you find that your customers are not receiving your invoices, your customer's email provider is possibly blocking the following address: noreply@businessfinanceassistant.lloydsbank.com and therefore emails are going directly to spam folders.
We recommend your customers contact their email provider so incoming emails from Business Finance Assistant are not marked as spam.
Another option is to email documents from outside the app by following the steps below:
- Create a new invoice
- Click 'Done'
- When the preview screen appears, click 'Download' to save your invoice as a PDF file
- You can then attach your invoice in PDF format and send it to your customer via your email provider