If Business Finance Assistant has not detected the incoming payments to automatically match your invoices to their corresponding payments, this could be for one of the following reasons:
- the amount of the invoice doesn't exactly match the transaction amount
- you have more than one invoice to match a single transaction
- there are multiple transactions of the same value
- your invoice is still in draft format
To clear the transaction and manually 'Attach / Match' your invoice to the payment so the invoice is marked as paid, please follow these steps:
- Find the incoming transaction from your Bank Transactions page.
Select 'Edit':
- Select the transaction line to expand the view.
- Remove attached document(s) by pressing the X.
- Select 'Attach document' to find the correct invoice.
- Select 'Invoice'.
- Choose the correct invoice(s) from the list.
- If the value of the invoice is greater than the value of the incoming transaction, you can edit the value of the 'Paid(ÂŁ)' field to reflect the received payment.
- Press 'Confirm selection':
- Select 'Done'.
- Select 'Confirm' and the 'reviewed' transaction will be displayed in light green.