Accountant's Help Section
- Setting your Initial Capital, Opening Balance and Closing Balance
- How do I link a newly created category to the correct accounting account in my Chart of Accounts
- Getting started with the Chart of Accounts and Journals
- Uploading a Chart of Accounts
- Importing Journal Entries
- Closing the end of the financial year
Bank Transactions
- Sorting, Filtering, and Searching Bank Transactions
- How to manage a bank transfer?
- Customise categories from mobile and tablet device
- How should I categorise a Payroll transaction that has National Insurance, and other taxes deducted at the source?
- How to delete a transaction from an account
- How can I manually import a cash payment or a one-off transaction?
Account management / admin
- Switching between Cash and Accrual Accounting Basis
- How can I reset my password
- A user has been disabled, how can I enable access?
- Cash vs Accrual Accounting
- How do I set my current accounting window start and end dates?
- How can I rename my bank accounts in Business Finance Assistant?
VAT
- I can't connect to HMRC
- How can I claim VAT back from a vehicle purchase?
- Can I make adjustments to my VAT return after submitting it?
- Why is the information that I've entered not showing up on my VAT return?
- Video: VAT returns
- How do I get Business Finance Assistant set up for submitting VAT returns in compliance with Making Tax Digital?
Reports
- Why doesn't my income show up on my profit and loss (P&L) report?
- Can I run a P&L report for individual transaction categories?
- How can I export my data as an Excel file?
- How do I view my Profit and Loss report?
- How can I run a Profit and Loss report
- How can I view my financial reports including balance sheet, general ledger and trial balance?
Import Guides
- How to set an Opening Balance when importing cash or statement account
- Importing transactions from bank statements or QIF, OFX or CSV files
- Importing customers
- Importing suppliers
- Importing products and services
- Importing customers with multiple recipients
FAQ
- How to finalise a draft credit memo
- Setting up Payment Methods for Customer Invoices and Quotes
- How to manage a Charity with Business Finance Assistant
- Error Messages Encountered During Business Finance Assistant Account Registration
- Invalid Sort Code Message
- Can I use Business Finance Assistant on my mobile phone? Is there an app?